The eFIRST product suite comprises of three integrated modules:
- eFIRST capture - Scanning and data capture of structured and unstructured forms.
- eFIRST process - Scalable Process Modelling and Process Management solution.
- eFIRST archive - High volume, long term electronic object and data storage.
Organisations have always sought better ways to work with the complex mix of documents, data, people and processes which constitute the business of serving their customers. Pressures have never been higher than they are today to simultaneously control costs, preserve value in existing investments, serve the customer base, keep ahead of the competition and build for the future.
Traditional imaging, document management and workflow solutions have provided point solutions to some of these corporate headaches but have frequently failed to deliver on their promises and have sometimes brought new problems of their own.
The eFIRST suite addresses these business needs all the way from initial customer contact to archiving all transaction and interaction data - the processes and interfaces which constitute the core of what businesses do.
Page: 
1
2
© 2004 Plexus Software. All rights reserved.